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tempoType

Effective November 10, 2026

Terms of service

The terms of service of tempoType, an online touch typing course. Written in plain language, because terms nobody can read protect nobody.

1. Who runs the site

The site is run by Marcin Frątczak Labs, ul. Warszawska 40/2A, 40-008 Katowice, Poland, tax ID (NIP) 6252163911 ("we" or "us"). For anything at all, write to [email protected] - we also answer complaints and billing questions at this address.

2. What we offer

A touch typing course: lessons that measure your speed and accuracy, progress statistics, a certificate after a passed test for accounts with paid access, and - for companies - an admin panel with groups, instructors and reports.

Typing speed tests are free and don't require an account. The course is paid: a few exercises are available to try without creating an account, and full access comes with the free trial or a purchase.

The site works in a web browser, with nothing to install. You need a working keyboard - it is a typing course, after all.

3. Your account

You create an account with Google or with a login code sent to your email address. One email address means one account.

An account belongs either to you or to the organization that pays for it - never to both at once. Your company's administrator can create an employee account for you at your work email address; you then log in with a code sent to that address.

Signing up requires accepting these terms. We record the date and the version of the document you accepted - consent that can't say what was agreed to is worthless.

You are responsible for what happens in your account. Don't share your login details; we may suspend a company account that is passed around among many people.

4. Free trial and prices

A new account gets 3 days of full access to the course at no charge and without entering a card.

  • Individuals: a one-time payment of $29.99 including tax for access with no time limit. No subscription and no automatic renewals.
  • Companies: a 12-month license for the number of seats you choose, at net prices (excluding tax) from the price list at /pricing/. Each seat is assigned to one person permanently, until the end of the license period.
  • Company pricing is tiered, like tax brackets: the first seats are charged at the first tier's rate, the next ones at the next tier's rate. Each additional seat adds to the total and never lowers it, so a larger order can never cost less than a smaller one.
  • Each seat is valid for 12 months from when a person is assigned to it; a seat that hasn't been assigned starts on its own no later than 12 months after purchase.
  • Additional seats are charged at the marginal rate: the tier is based on the seats active at the time of purchase, so you keep your volume discount. Each additional seat gets its own 12 months.
  • Renewing a seat before it expires adds a year to its end date; renewing it after it expires gives a year from the day of payment. The renewal price is the price-list price, charged in tiers; the tier is based on the seats active at the time of purchase, not counting the ones being renewed.

The amount you pay at checkout is always the same amount shown in the price list.

5. Payments

Card payments are handled by Dodo Payments as the merchant of record - Dodo Payments is the seller for billing purposes and issues the proof of purchase. Company details for that document are entered with Dodo Payments at checkout.

Access opens automatically once the transaction is confirmed.

6. Right of withdrawal

As a consumer, you have 14 days to withdraw from the contract without giving a reason. An email is enough.

Course access is digital content supplied immediately: by buying, you agree that we start supplying it before the withdrawal period ends, and you acknowledge that you lose the right of withdrawal once the content has been fully supplied. In practice: during the 3-day free trial you can check everything without paying, so you don't have to buy blind.

Refunds are made by the same method used for payment.

7. Company accounts

  • The administrator creates accounts for employees, divides the company into groups and assigns instructors. An instructor sees only their own group.
  • The administrator sees the learning results of people on the company account: lesson and test results, lesson-by-lesson progress, practice time day by day, error statistics (which fingers and keys cause the most trouble) and certificates. They can download this data as a spreadsheet. An instructor sees the same data, but only for people in their own group.
  • An administrator account gives access to the panel and reports regardless of the number of seats. The administrator can use the course lessons only when they take one of the paid seats themselves - during a company trial, lessons are open to them without one.
  • A seat, once assigned to a person, doesn't return to the pool when they leave - this keeps one license from serving a whole department.
  • The employer, as the controller of its employees' personnel data, is responsible for informing employees about how their data is processed within the company account.

8. Certificates

We issue a certificate based on a test result recorded on the site - not on self-reported results. Each certificate has a unique code that anyone can use to verify it at /certificate/CODE.

Of the tests recorded on the site, we take the one with the highest grade, and if grades are equal, the faster one.

Certificates are issued to accounts with paid access. The speed tests themselves stay free: during the trial and without access you can take them and your result is saved - once you buy access, you get your certificate without retaking the test.

A certificate that has been issued stays valid and its code keeps working, even after your course access ends.

A certificate confirms your result on the day of the test. It is not an official document.

9. What's not allowed

  • automating typing in lessons and tests - the result should measure you, not a script
  • sharing an account or getting around the seat limit of a company license
  • disrupting the site, probing its security, or copying course content beyond what the law permits

Violations may lead to account suspension. Suspension doesn't take away your right to file a complaint or your rights to your data.

10. Complaints

We accept complaints at [email protected]. We reply within 14 days. Describe what happened and when - the more specific you are, the faster we can help.

11. Liability and availability

We do our best to keep the site running without interruption, but like any online service it may have technical breaks. We give notice of planned maintenance.

We are not liable for the consequences of improper use of the site or for interruptions caused by events beyond our control. Toward consumers, we are liable as provided by law - nothing in these terms limits rights that cannot legally be limited.

12. Closing your account

You can delete your account at any time - write to the contact address. Deleting an account is irreversible and includes your progress and statistics.

Account settings, billing and account deletion never depend on having paid access.

13. Changes to these terms and governing law

We'll announce material changes on the site and ask you to accept them again. The date at the top always shows the version in force; earlier purchases keep the terms from the day of purchase.

These terms are governed by Polish law. This choice of law doesn't deprive consumers of the protection of the laws of their own country that cannot be excluded by contract.